Legal & NewsCPRA's 12-Month Purge: Syncing Salesforce and Zendesk Without Losing Your Mind
That 12-month data retention clock is ticking. If you're juggling customer data between Salesforce and Zendesk, California's privacy law has handed you a major technical challenge: purge personal information consistently across both platforms without disrupting operations or missing anything that could trigger a violation.
May 9, 2025
8 min read
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